UMOM New Day Centers
  • Phoenix, AZ, USA
  • Full Time


Founded in 1964, UMOM is committed to our mission to prevent and end homelessness using innovative strategies and housing solutions that meet the unique needs of each family and individual. At UMOM, we move quickly to place families or individuals into short-term, subsidized housing, and then deploy a range of supportive services to overcome barriers to permanent housing. We provide safe shelter and supportive services for over 170 homeless families. We also offer nearly 300 units of affordable housing across the valley, each with special program centers for residents.

We would not be able to make a difference in our community through our homeless services without our amazing team. We value our employees time and hard work which is why we offer competitive pay and exceptional benefits including medical, telemedicine service, dental, vision, company paid life insurance, EAP, a matching 401k plan, health savings accounts, and a health and wellness plan. We also offer 11 paid holidays and PTO accrual from day one. Not to mention, you'll have the opportunity to work with the most passionate team around!

Position Description:

The Youth Counselor provides direct counseling services to minors and young adult clients in the Independent Living Programs. The counselor is responsible for offering and carrying an on-going counseling and aftercare caseload. The counselor may be required to work non-traditional hours as needed to ensure successful engagement of youth; Some evening and weekend hours may be required.


Essential Duties and Responsibilities


Direct Services

  1. Provides individual, group, crisis, and family counseling
  2. Performs assessment for potential victims of crime and human trafficking
  3. Completes assessments, safety plans, critical intervention and treatment plans upon entry and thereafter within designated timeframe
  4. Maintains electronic and case records in a prompt and proper manner, with daily documentation that is objective and concise. Documentation to be completed within 24 hours of contact.
  5. Provides referrals and advocacy within the human services or victim services system where needed Connects victims/survivors to legal services, advocacy services or law enforcement when necessary
  6. Provides after-care services including in-home counseling, case management, and referral information by telephone and in-person with exited clients using the Critical Time Intervention model
  7. Collaborates with Case Managers and other team members, client, family and collaborating agencies in creating comprehensive service plans and in completing discharge and aftercare planning; attends relevant appointments and service meetings
  8. Functions as a member of the program team at the assigned site, working closely with Case Managers, Program manager, and Youth Care workers to provide comprehensive services to youth
  9. Provides outreach and public education as needed and as requested by Clinical Supervisor
  10. Assists in collecting data for program evaluation and statistical reports on a quarterly basis
  11. Participates in team meetings at assigned sites on a weekly basis or as required
  12. Provides transportation to clients with company vehicle as needed
  13. Adheres to best practice guidelines and clinical and ethical standards and values of relevant licensing bodies (AzBBHE, ACA, AAMFT and NASW)
  14. Complies with agency, local, state, and federal policies and procedures

Training and Supervision

  1. Attends weekly supervision
  2. Attends and participates in in-service trainings and professional development workshops as directed by Clinical Supervisor
  3. Provides training and guidance to youth care staff related to treatment planning, trauma informed interventions, and positive youth development


Position Qualifications:

Knowledge and skills in individual counseling, assessment, outreach, consultation, psycho-educational and therapeutic group work, comprehensive knowledge of psychological and developmental concerns and experience with crisis assessment and intervention

Minimum education and/or experience: Master's degree in Counseling, Social Work, Marriage and Family Therapy or another related behavioral health field and a minimum of two (2) years of post-Master's behavioral health or human service experience providing direct clinical services

Current Licensure by the Arizona Board of Behavioral Health Examiners: Licensed Associate or Professional Counselor (LAC, LPC), Licensed Marriage and Family Therapist (LAMFT, LMFT), or Licensed Clinical Social Worker (LMSW, LCSW) or eligibility for licensure

Level One Fingerprint Clearance Card or ability to obtain one

Valid AZ driver's license and own vehicle with 50/100 auto insurance. Mileage reimbursement provided


Are you ready to be part of the future of homeless services? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Come and join the UMOM team and together we can achieve our mission to end family homelessness.

UMOM New Day Centers
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