UMOM New Day Centers
  • Phoenix, AZ, USA
  • DOE
  • Hourly
  • Full Time

UMOM New Day Centers of Phoenix, AZ is actively seeking a full-time Housing Case Manager to assist clients in accessing and maintaining permanent housing through UMOM's DES funded Rapid Rehousing program. As the future of homeless services for families, our Rapid Rehousing team is growing! Are you looking for a position where you can empower others and be part of a growing company?

We offer our employees excellent benefits including generous vacation plan, development opportunities including training and internal advancement! As a Housing Case Manager, you will also be able to set your own schedule. Do you want to be part of the future of homeless services? Come and join the UMOM team and together we can achieve our mission to end family homelessness.


Founded in 1964, UMOM is committed to our mission to prevent and end homelessness using innovative strategies and housing solutions that meet the unique needs of each family and individual. One of these innovative strategies is our Rapid Rehousing program which is an effective approach that is in use nationwide. We started our program over ten years ago and it is still experiencing growth. At UMOM, we move quickly to place families or individuals into short-term, subsidized housing, and then deploy a range of supportive services to overcome barriers to permanent housing. We provide safe shelter and supportive services for over 170 homeless families. We also offer nearly 300 units of affordable housing across the valley, each with special program centers for residents.

We would not be able to make a difference in our community through our homeless services without our amazing team. We value our employees time and hard work which is why we offer competitive pay and exceptional benefits including medical, telemedicine service, dental, vision, company paid life insurance, EAP, a matching 401k plan, health savings accounts, and a health and wellness plan. We also offer paid holidays and PTO accrual from day one. Not to mention, you'll have the opportunity to work with the most passionate team around!


As a Housing Case Manager, you are able to manage your own caseload and most of your time is spent interacting with clients and responding to their needs in a timely manner. You work with Family Housing Hub to receive referrals for Rapid Rehousing families and assess and document their eligibility. You assess the ongoing housing needs of UMOM residents seeking Rapid Rehousing and develop a housing case plan when necessary. Once residents are a part of the Rapid Rehousing program, you assure their ongoing eligibility for the program and that all program fees or rent subsidies are paid on time.

You build relationships with housing providers in Maricopa County and develop and maintain a list of those housing providers. This allows you to assist families in identifying housing and complete all necessary compliance procedures while educating them in areas of tenant rights and responsibilities. You guide clients through the process of maintaining or obtaining permanent housing.

In order to update and enhance our community resource database, you determine and access appropriate community, state, federal, health, and social resources. You assess the functional and social needs of clients in order to develop, implement, and monitor service plans leading to an increased level of self-sufficiency for clients in the Rapid Rehousing program. You provide case management home visits to all Rapid Rehousing clients and monitor their progress on an ongoing basis. You document and maintain accurate information in client files and maintain client confidentiality. As part of the future of homeless services, you love that you make a difference in the lives of homeless youth, individuals, and families.


  • At least a year of direct case management experience
  • Current Arizona driver's license with no more than 2 moving violations in a one year period
  • 100/300 level auto coverage insurance
  • Working knowledge of Microsoft Office
  • Level one fingerprint clearance card or the ability to obtain one

A bachelor's degree in social work or a related field is preferred, but not required. Knowledge of community resources and an understanding of community health and social service system is a plus!


The typical schedule for this position is Monday through Friday from 9am to 5pm, but it is flexible. The schedule you will work depends on what best meets your own schedule and the needs of your clients.


Are you ready to be part of the future of homeless services? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Housing Case Manager position, please fill out our 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Full Job Description
UMOM New Day Centers
  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
find help donate logo what we do who we are get involved support our work happenings