UMOM New Day Centers
  • Phoenix, AZ, USA
  • $11.50/hour
  • Hourly
  • Full Time


Founded in 1964, UMOM is committed to our mission to prevent and end homelessness using innovative strategies and housing solutions that meet the unique needs of each family and individual. At UMOM, we move quickly to place families or individuals into short-term, subsidized housing, and then deploy a range of supportive services to overcome barriers to permanent housing. We provide safe shelter and supportive services for over 170 homeless families. We also offer nearly 300 units of affordable housing across the valley, each with special program centers for residents.

We would not be able to make a difference in our community through our homeless services without our amazing team. We value our employees time and hard work which is why we offer competitive pay and exceptional benefits including medical, telemedicine service, dental, vision, company paid life insurance, EAP, a matching 401k plan, health savings accounts, and a health and wellness plan. We also offer 11 paid holidays and PTO accrual from day one. Not to mention, you'll have the opportunity to work with the most passionate team around!


Are you ready to be part of the future of homeless services? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Come and join the UMOM team and together we can achieve our mission to end family homelessness.

Position Description:

Assist residents in a shelter environment and maintain the safety & security of the property.

Pay Rate: $11.50

Essential Duties and Responsibilities:

  1. Provide efficient, friendly customer service to residents, volunteers, guests and UMOM staff members.
  2. Provide assistance to residents with daily activities.
  3. Maintain and update school list as necessary.
  4. Assist residents in understanding and following program guidelines and policies, providing written documentation when appropriate.
  5. Provide assistance to residents in emergencies, making contact with on-call, CPS, police or fire department as needed.
  6. Monitor grounds and facilities in order to ensure safety and security for all residents.
  7. Provide transportation to residents to/from the BRAINS clinic, Midwestern University, and other destinations as assigned.
  8. Maintain the agency vehicle schedule and assist staff with checking vehicles in/out.
  9. Conduct room checks and follow up accordingly.
  10. Assist with kitchen and grounds clean up as needed.
  11. Ensure that residents sign in/out when entering and exiting campus.
  12. Perform room searches as requested and monitor move-outs.
  13. Assist with donations as needed.
  14. Distribute written information to residents as needed.
  15. Assist residents in purchasing 31-day bus passes and stamps as needed.
  16. Submit work orders as necessary.
  17. Comply with established agency policies and procedures.


  • High School Diploma/GED
  • Must be 21 years of age due to licensing requirements
  • 1 year social service experience preferred
  • Valid Arizona Driver License and in compliance with UMOM's driving policy
  • Level One Fingerprint Clearance Card or the ability to obtain one
UMOM New Day Centers
  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

    I agree to iSolved Hire's Applicant Information Use Policy.*
  • Sign Up For Job Alerts!

  • Share This Page
find help donate logo what we do who we are get involved support our work happenings