UMOM New Day Centers
  • Phoenix, AZ, USA
  • DOE
  • Salary
  • Full Time

UMOM New Day Centers of Phoenix, AZ is hiring! With the changing seasons, it is critical that we get our families off the streets and into safe, warm shelter. Want to help? Here's how!

As the future of homeless services for families, UMOM is growing! Do you want to be part of the future of homeless services? Are you looking for development opportunities including training and advancement? Come and join the UMOM team and together we can achieve our mission to end family homelessness.

We are actively seeking THREE full-time Case Manager Supervisors! These leadership positions would oversee the day-to-day management in these key areas:

  • SSVF (Supportive Services for Veteran Families) program
  • Rapid Rehousing program
  • Family Emergency Shelter program


Founded in 1964, UMOM is committed to our mission to prevent and end homelessness using innovative strategies and housing solutions that meet the unique needs of each family and individual. At UMOM, we move quickly to place families or individuals into short-term, subsidized housing, and then deploy a range of supportive services to overcome barriers to permanent housing. We provide safe shelter and supportive services for over 170 homeless families. We also offer nearly 300 units of affordable housing across the valley, each with special program centers for residents.


We would not be able to make a difference in our community through our homeless services without our amazing team. We value our employees time and hard work which is why we offer competitive pay and exceptional benefits including medical, telemedicine service, dental, vision, company paid life insurance, EAP, a matching 401k plan, health savings accounts, and a health and wellness plan. We also offer 11 paid holidays and PTO accrual from day one. Not to mention, you'll have the opportunity to work with the most passionate team around!


As a Case Manager Supervisor, you will have the opportunity to assist with the day-to-day management and operations of the program and provide leadership to your team of case managers. You will be leading your team in assisting homeless clients in crisis to overcome their unique barriers and obtain stable housing.

At UMOM, we leverage the power of data and reporting and you will also be ensuring that your team is utilizing our systems (HMIS and ETO) to its full potential.

As part of the future of homeless services, you love that you make a difference in the lives of homeless youth, individuals, and families. 



  • At least a year of direct case management experience
  • Current Arizona driver's license with no more than 2 moving violations in a one-year period
  • 100/300 level auto coverage insurance
  • Level One Fingerprint Clearance card or the ability to obtain one
  • Working knowledge of Microsoft Office

A bachelor's degree in Social Work or a related field is preferred, but not required. Supervisory experience is a strongly preferred. Knowledge of homeless services, housing and community resources, an understanding of community health and non-profit/social services system is a plus!


The typical schedule for this position is Monday through Friday from 9am to 5pm, however flexibility is needed to meet the needs of the families. Some evening and weekend hours may be required.


Are you ready to be part of the future of homeless services? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for our Case Manager Supervisor positions, please fill out our 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

UMOM New Day Centers
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